Quality Management

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Suzlon is committed to ensuring that its products and services adhere to the highest quality standard and meet statutory requirements to achieve stakeholder satisfaction and customer satisfaction. As a further endeavor, it has formulated a quality management strategy that encompasses initiatives like House of Quality and Quality Function Deployment (QFD), to name a few. Suzlon's quality management strategy seeks to embed the highest quality and performance excellence into the DNA of the Organization.

This quality management strategy is a practical approach designed to provide customers with products and services that maintain the best quality standards with continual improvement and safety-based thinking. Quality management and streamlined processes continually strengthen the company's execution capability and capacity and enable it to deliver reliable and user-friendly products. It also ensures customer satisfaction and focuses on reducing life-cycle costs rapidly. All this is done without compromising on the promise of powering a greener tomorrow. Besides providing renewable energy to society, Suzlon also makes efforts to reduce the carbon footprint with various other initiatives. Suzlon ensures that its manufacturing processes are designed for minimal carbon emissions.

Suzlon is a leader in delivering quality products because it has always been proactive in taking steps to minimize deviations in quality. The roadmap for Suzlon's quality initiative is to achieve standards of quality that benchmark with the world's best and instill them at all levels of the company. To support this quality drive, Environmental Management Systems is certified in accordance with the requirements of ISO 14001:2015, the Occupational Health and Safety Management Systems according to ISO 45001:2018, and the Quality Management Systems in line with ISO 9001:2015.

  • Vision & Mission

  • Core purpose

  • Quality Management Organisation

  • Auditing

  • Certifications & Policies

  • Downloads

Vision & Mission

The Core Purpose

Quality Management Organisation

Quality Management Organisation

To maintain the best quality standards, Suzlon has always been dedicated to Quality Management in an Organisation (QMO). The QMO implements and oversees the various practices involved in meeting the company's quality standards. In addition, it uses strategic initiatives, including Voice of Customer (VOC) and Supplier Quality Management (SQM), to ensure that the quality standards are maintained at the optimum levels with improved yields. This allows the organisation to maintain continuous monitoring and ensure a high & sustained quality of products and services. The ultimate objective of the QMO is to ensure that the activities and initiatives implemented for quality are aligned with the vision of Suzlon to be a quality leader with satisfied stakeholders.

Auditing

Download

Quality Management Certifications & Policies