Job Opportunities

Key Account Manager - Bangalore, Karnataka (OMS)

Job description

Roles and Responsibilities

Coordination

??? ? ? ? ? ? ? ? Issue resolution.

??? ? ? ? ? ? ? ? Co-ordinate with various functions to resolve the issues.

??? ? ? ? ? ? ? ? Customer interaction meetings to anchor customer grievance.

??? ? ? ? ? ? ? ? Regular site visit with customers.

??? ? ? ? ? ? ? ? WTG performance presentation to Customers

Communication to Customers

??? ? ? ? ? ? ? ? Respond to Customer requisites.

??? ? ? ? ? ? ? ? Communication to Customers about policy, Generation, stoppage

Execution of O&M Agreements

??? ? ? ? ? ? ? ? Execution of Agreements before renewal date

O&M Payment Collection from Customers

??? ? ? ? ? ? ? ? Sending Invoice to Customers.

??? ? ? ? ? ? ? ? Ensuring collection of O&M payment 3. Settlement of Customer Claims.

Collection of Statutory certificates from Customers

??? ? ? ? ? ? ? ? TDS.

??? ? ? ? ? ? ? ? WCT certificate

Training to Customers about CRM portals

Creating awareness about CRM portals with Customers

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