To reduce all types of incoming sources of variation in both product characteristics as well as process characteristics to improve quality, reliability, performance of the product, customer satisfaction and reduce cost, some of the major global quality management initiatives that encompass the entire organization are:
1. Voice of Customer (VOC)
2. Quality Function Deployment (QFD)
3. New Product Development - Stage Gate Methodology
4. Design Change Management – Stage Gate Methodology
5. Failure Modes & Effects Analysis (DFMEA, PFMEA, PPAP)
6. Supplier Quality Management(SQM)
7. Skill & Competency Enhancement Programs (JSEP, SCEP, QCEP)
8. PDCA Methodology
9. Audit Management
10. Quality Improvement Projects (DMAIC & 8D)
11. Quality Improvement Forums
12. Quality Management Knowledge Enhancement
13. Quality Metrics
14. Renewable Quality Improvement to Excellence Awards (ReQIE)
15. Program Management